Privacy Policy.
Brand Synthesis Global ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit brandsynthesisglobal.com or contact us, how we use it, and the choices you have.
We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 of India. Where we work with clients or visitors outside India, we also respect the data protection rules that apply to them.
01Information we collect
We only collect information that you choose to give us, along with limited technical data needed to run the website securely.
- Enquiry and consultation forms: your name, email address and, where you provide them, your company name, website, industry, role, current situation, investment range and the message you write to us.
- Direct contact: details you share when you email, call or message us, or connect with us on social media.
- Technical data: your IP address, browser type and the pages you visit. We use the IP address briefly to prevent spam and repeated form submissions.
02How we use your information
- To respond to your enquiry and arrange a consultation.
- To prepare proposals, deliver services and manage our relationship with you if you become a client.
- To send occasional updates about our work, only where you have asked for them. You can opt out at any time.
- To keep the website secure, prevent spam and abuse, and improve how the site works.
- To meet legal, tax and accounting obligations.
We do not sell, rent or trade your personal information.
03Legal basis for processing
We process your information because you have given consent by submitting a form or contacting us, because it is needed to take steps towards or perform a contract with you, or because we have a legitimate need to run and protect our business. You may withdraw consent at any time by writing to us.
04Sharing your information
We share personal information only where necessary, and only with:
- Service providers who help us operate, such as website hosting, email and business software providers. They may use your data only to provide their service to us.
- Professional advisers such as accountants and lawyers, where needed.
- Authorities, where we are required to do so by law or to protect our legal rights.
05Cookies
Our website uses a small number of essential cookies needed for it to work, for example to keep the site secure and remember basic preferences. We do not use advertising cookies on this site.
If we add analytics or marketing tools in future, we will update this policy and, where required, ask for your consent first. You can block or delete cookies in your browser settings, although some parts of the site may then not work as intended.
06Third-party links and embedded content
Our website may link to client websites, social media profiles and other sites, or include embedded content such as videos. Those sites have their own privacy practices, and we are not responsible for how they handle your information.
07How long we keep your information
We keep enquiry details for as long as needed to respond and follow up, and generally for no more than 24 months if you do not become a client. Client records are kept for the duration of our engagement and afterwards for as long as required for legal, tax and accounting purposes.
08How we protect your information
We use reasonable technical and organisational measures to protect personal data, including secure (HTTPS) connections, access controls and trusted hosting providers. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a breach occurs.
09Your rights
Subject to applicable law, you can ask us to:
- Tell you what personal data we hold about you and how we use it.
- Correct, complete or update inaccurate information.
- Delete your personal data where we no longer need to keep it.
- Withdraw consent or stop sending you updates.
- Nominate another person to exercise your rights in the event of death or incapacity.
To make a request, email us at info@brandsynthesisglobal.com. We will respond within a reasonable time, and in any case within the period required by law. If you are not satisfied with our response, you may raise a complaint with the Data Protection Board of India.
10Children
Our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has shared information with us, please contact us and we will delete it.
11Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.
12Contact and grievance officer
For any questions, requests or complaints about this policy or your personal data, please contact us:
- Brand Synthesis Global
- Sainikpuri, Hyderabad
- Email: info@brandsynthesisglobal.com
- Phone: +91 9063876531